No Assignment or Buying/Selling of Bank Account

For Customers Opening a PayPay Bank Account

Account Opening Procedure

Account Opening Terms and Conditions


Customers who are not a national of Japan need to mail a copy of either one of the following as identification.


The following identification will not be accepted. Please submit after renewing them.

  • Expired
  • Residence Card with less than three months to the expiration date of the authorized period of stay in Japan

Customers must submit a total of two forms of identification, the above and another form of identification. For details, please refer to Identification Documents Required for Account Opening Application.

Steps to Opening an Account

Those having trouble on the account opening screenThose having trouble on the account opening screen

New Account User Guide

New Account User Guide

Submitting the Residence Card and Other Identification

Submitting the Residence Card and Other Identification

Email Related to Account Opening


Precautions for Application

  • The Bank does not handle the following services:
    Foreign exchange, foreign remittance, over-the-counter sales of government bonds, buying and selling of gold, currency exchange, mail transfers, deposits other than yen ordinary deposits/yen time deposits/foreign currency deposits, Maruyu (tax-free small-sum tax savings system),* issuance of notes and checks,
    acceptance of securities such as notes and checks, payment of principal and interest on government bonds, loans on behalf of the Japan Finance Corporation and other financial institutions, agency services for mutual aid programs, guarantee services, safe custody, and safe-deposit boxes
  • The account may not be used for any act that is contrary to the laws and regulations or public policy.
  • An application for account opening is valid for six months from the date that the customer first applied.
    Please note that the application cannot be processed if the application documents for account opening arrive at the Bank after more than six months.
  • Please note that the identification documents submitted cannot be returned.
  • The cash card will be sent by simplified registered mail (non-forwardable). Please beware that cash cards cannot be delivered if customers requested mail forwarding.
  • Customers planning to move in the near future are advised to apply after they have moved.

*Maruyu is handled at the counter at the registered office.

Anti-Money Laundering/Combating the Financing of Terrorism

In recent years, the international community, including Japan, has been making concerted efforts to prevent and combat organized crime and terrorist activities amid their increasing threat. As part of this effort, financial institutions, in cooperation with relevant organizations such as ministries and agencies, are working to maintain a sound financial system by cutting off the flow of funds that create criminals and terrorists, namely, strengthening controls to prevent money laundering and the financing of terrorism.

In light of the "Guidelines for Anti-Money Laundering and Combating the Financing of Terrorism" published by the Financial Services Agency, PayPay Bank may confirm, in writing or by other means, the items required to be verified under the Act on Prevention of Transfer of Criminal Proceeds and other laws and regulations, as well as the purpose and details of the transactions between the Bank and customers based on the nature and circumstances of the transactions. We ask customers for their understanding and cooperation.

Notice to bank customers (external website)

Assigning and Buying/Selling Accounts

Assigning and buying/selling accounts is a crime! It is punishable under the law.

Customers Returning to Their Home Countries

The Bank' s services are available only to residents of Japan. If customers will no longer have a current address in Japan because they will return to their home country (except temporarily) or for other reasons, they must be sure to close their account before returning to their country.
The account balance refund upon account closure will be deposited only to an account in Japan.
For details on how to close an account, please see the Account Closure page.

Buying/Selling of Bank Account is a crime (Japanese, English, Chinese, Korean, Tagalog, Vietnamese, Portuguese)

Terms and Conditions

One-time Password Terms and Conditions

Privacy Policy