For Customers Opening a PayPay Bank Account

• The Bank does not handle the following services:
  Foreign exchange, foreign remittance, over-the-counter sales of government bonds, buying and selling of gold, currency exchange, mail transfers, deposits other than yen ordinary deposits/yen time deposits/foreign currency deposits, Maruyu (tax-free small-sum tax savings system),* issuance of notes and checks,
  acceptance of securities such as notes and checks, payment of principal and interest on government bonds, loans on behalf of the Japan Finance Corporation and other financial institutions, agency services for mutual aid programs, guarantee services, safe custody, and safe-deposit boxes
• The account may not be used for any act that is contrary to the laws and regulations or public policy.
• An application for account opening is valid for six months from the date that the customer first applied.
  Please note that the application cannot be processed if the application documents for account opening arrive at the Bank after more than six months.
• Please note that the identification documents submitted cannot be returned.

• The cash card will be sent by regular mail. Please beware that cash cards cannot be delivered if customers requested mail forwarding.

  *For customers, such as those who apply for an account and a card loan at the same time, or those who open an account by mail, the cash card will be sent by simplified registered mail (non-forwardable).

• Customers planning to move in the near future are advised to apply after they have moved.

*Maruyu is handled at the counter at the registered office.

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In recent years, the international community, including Japan, has been making concerted efforts to prevent and combat organized crime and terrorist activities amid their increasing threat. As part of this effort, financial institutions, in cooperation with relevant organizations such as ministries and agencies, are working to maintain a sound financial system by cutting off the flow of funds that create criminals and terrorists, namely, strengthening controls to prevent money laundering and the financing of terrorism.

In light of the "Guidelines for Anti-Money Laundering and Combating the Financing of Terrorism" published by the Financial Services Agency, PayPay Bank may confirm, in writing or by other means, the items required to be verified under the Act on Prevention of Transfer of Criminal Proceeds and other laws and regulations, as well as the purpose and details of the transactions between the Bank and customers based on the nature and circumstances of the transactions. We ask customers for their understanding and cooperation.

Notice to bank customers (external website)

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